Acquisitions
Not All Customers Are Good Kustomers
The news emerged today that Facebook will spend $1 billion to purchase Kustomer, a CRM company that has raised just under $175 million since its
Facebook
WhatsApp Gets a Big Boost in India with Payments Approval
Facebook’s WhatsApp has broken down a stubborn barrier and has finally earned the Indian government’s approval for the apps use as a payments platform. This
Facebook
Facebook Unifies ‘Conversational Commerce’ for SMB Marketing
Facebook continues to add unifying features to its constellation of messaging apps. This will make it easier for businesses to manage and optimize their conversational-commerce campaigns — including down-market SMBs that Facebook continues to court.
Facebook
Google, Facebook Are Doing Just Fine, Thank You Very Much
Last week online advertising giants Google and Facebook made one thing clear. While there clearly are victims of the economic crisis wrought by the pandemic,
Facebook
What Do New Facebook Groups Features Mean?
Facebook has announced a series of new updates for its Groups product. These updates are primarily aimed at SMBs and individuals who run groups and help them manage their communities and communications.
Facebook
Facebook Business Suite Merges Facebook & Instagram Posting for SMBs
Yesterday Facebook announced a new solution called Facebook Business Suites that provides a number of features designed to make it easier for SMBs to post
earnings
Facebook, Google Earnings Round Out Tough Q2 for Ad Supported Tech Platforms
We’ve now seen Q2 results from Snap, Twitter, Facebook, and Google, which gives us a good sense of how COVID has impacted the online advertising
chat
That Was Quick — Brazil Puts Breaks on WhatsApp Payments A Week After Launch
Facebook has hit another obstacle on its path to transform its WhatsApp from a popular but under-monetized encrypted messaging app into a mobile commerce juggernaut,
Amazon
Fortunes of Google, Facebook, Amazon Define 2020 Ad Market
We read with considerable interest coverage of eMarketer’s latest forecast for the three amigos of digital advertising – Google, Facebook, and Amazon. We thought it
Facebook
Today Brazil, Tomorrow the World for WhatsApp Payments
WhatsApp has introduced a payments feature allowing users to send money to businesses or fellow consumers within a message. The tool debuts in Brazil, which