BirdEye
L24: Birdeye Launches Partner Command Center
Today at Localogy’s L24 conference, Birdeye launched a new insights and analytics tool for its 700+ agency partners. Known as the Partner Command Center, it
AI
Birdeye Leverages Google AI to Boost CX
Increasingly, deploying AI is becoming table stakes for agencies offering solutions like social media and reviews management for brands. In recent months, we’ve seen a
AI
The Race is on: Birdeye, Evocalize Add AI Capabilities
ChatGPT has become the thing that everyone won’t stop talking about. So we wondered how long before local digital marketing players would begin pushing out
Acquisitions
Birdeye Expands Global Footprint with Cube Acquisition
The customer experience platform Birdeye appears to have put some of last year’s $60 million Series C funding round to work. The company said this
BirdEye
Birdeye Social Further Strengthens Platform for Multilocation Businesses
The customer experience platform Birdeye has expanded its capabilities with the launch this week of Birdeye Social, a social media management tool designed for multi-location businesses.
BirdEye
Birdyeye Appointments Helps Dentists Digitize
The Customer Experience platform Birdeye has taken another step toward enabling small businesses to deliver the digital-first experience they demand, particularly in the wake of
BirdEye
Birdeye Payments Aims to Get SMBs Paid Faster
The customer experience platform Birdeye has launched a new payments solution aimed at helping small businesses get their money faster. Yesterday Birdeye announced its new
BirdEye
Birdeye Raises $60M Series C, Eyes Expansion
Customer-experience platform Birdeye announced this week that it has secured a $60 million Series C round led by Accel-KKR. This brings Birdeye’s lifetime funding total
BirdEye
Birdeye Makes Payments Part of the Customer Journey
Customer experience platform Birdeye filled an important gap in its offering by launching Birdeye Payments. This is a new touchless payments platform, powered by Stripe,
BirdEye
Messaging Integration Completes Birdeye’s Google-Driven Marketing Capabilities
Customer experience platform player Birdeye has advanced its Google-based marketing capabilities with a new messaging integration. This integration comes at a good time for Birdeye’s
BirdEye
A customer-centric strategy to lead generation
Are you enabling your clients to be more customer-centric? Though most businesses would nod and say ‘yes’ the truth is only 14% of marketers can
BirdEye
Improve Paid Ad Conversion with Deep-funnel Optimization
While many businesses optimize their campaigns for form fills on their websites, this doesn’t always work so well. Creating a great paid advertising campaign is
BirdEye
Five Ways to Improve Your Customer Experience
Localogy Insider periodically invites specialists in fields relevant to our community to share an ExpertTake, practical advice on how to do the business of local
BirdEye
What is a Customer Experience Strategy?
According to Adobe’s digital trends report, customer experience, or CX, has been listed as the single most exciting opportunity for businesses in 2020. Why? When
BirdEye
Agency Focus: Will the Crisis Unleash Consolidation?
We’ve been having a series of conversations with leaders in the digital agency community about a wide range of pressing issues. Some of these are
BirdEye
What is an Omnichannel Customer Experience and Why Does it Matter?
Today’s customers are digitally savvy and have high expectations when it comes to customer experience. These expectations go beyond just an answer to a phone
BirdEye
BirdEye Accelerates CX Product Launch, Offers Free to Distressed SMBs
The pandemic is a small-business tsunami. Before COVID-19, customer experience was a competitive differentiator. CX has now moved beyond differentiator to lifesaver for many SMBs.
BirdEye
Why is Customer Experience So Important to Growing SMB Revenue?
Localogy Insider invites experts in a field relevant to our community to share practical advice on how to do the business of local better. In