Pro Features

Yelp Redesigns its UX For Food Discovery

Yelp last fall launched a new mobile interface that was focused on restaurant discovery. But there was one big limitation… it was only available on iOS. This week, it extends these updates to Android devices. We examine.

Pro Features

Yelp: Review Quality Beats Quantity

A new survey from Yelp reveals that the consumer psychology around local business reviews is evolving. They’re reading more reviews, but doing so with a scrutinizing eye… a sign of the times in the age of misinformation.

Pro Features

Yelp’s Request-a-Call is Like a DVR for Inbound Leads

Yelp is rolling out a new feature known as Request a Call. As its name suggests, this lets Yelp users request phone calls from businesses to ask questions, scope a job or get a service quote. We examine drivers & dynamics.

Pro Features

Yelp Goes Green with Eco-Friendly Business Attributes

To commemorate Earth Day, Yelp is out with a blitz of new announcements and initiatives to support eco-friendliness. These include new eco-friendly business attributes and a sustainability resource hub for SMBs. We examine.

Pro Features

Yelp Supports Health & Safety with Hazel Analytics

Yelp has announced an expanded partnership with food-tech startup Hazel Analytics. This will bring more health and safety ratings to Yelp,  expanding its SMB data and search filters in yet another direction. We examine.

Pro Features

Yelp Fusion Revs Up In-Car Local Discovery

Yelp announced today that it’s expanding its Fusion product to the automobile. This comes about through a partnership with Uber that brings Yelp to high-intent users in transit. We examine drivers & dynamics.

Pro Features

Yelp for Business Launches Evolutionary Updates

Yelp announced a series of new features for Yelp for Business today, including business-facing tools to give SMBs more control over Yelp ads and direct communications with users. We examine the drivers & dynamics.

YELP reviews
Pro Features

Yelp: Quality Trumps Quantity in SMB Reviews

But new data from Yelp and market research firm Kelton indicate that quality may trump quantity. By quality, we mean depth, length, tone and other attributes that bestow trust in a given review. We examine the survey results and strategic takeaways.

Pro Features

Yelp Boosts Local Discovery with UX Update

Yelp announced a new interface that could boost restaurant discovery. Specifically, it’s a feed-based format that puts restaurant dishes front and center. This flips the script from a reviews and listings-forward UX to a food-forward one. 

Pro Features

Yelp Rolls Out New Features for Service SMBs

Yelp has announced new features for service businesses. These include custom search filters that can be set by businesses and used by consumers. There’s also a new reviews flow, themed ads, and project cost guides. We examine.

Yelp
Advertising

Yelp Launches Off-Network Ad Options for Wider Reach

Yelp today announced a fairly significant structural expansion to its ad products. For the first time, it’s offering ad  placement and management for campaigns that happen outside of Yelp’s own four walls. We examine details and dynamics.

channel partners

Scorpion Launches Direct Yelp Integration

Local business digital marketing firm Scorpion has announced that it’s now a Yelp Advertising Partner. This signals the latest move in Scorpion’s expansion to new consumer touchpoints — in this case tens of millions of Yelp users.

Yelp
ad platform

Yelp Refines SMB Targeting Options

Yelp today rolled out a series of new features to help SMBs refine their presence and ads on the platform. The idea is to give SMBs more granular local presence management, and more options to control their exposure. 

Matchcraft

Matchcraft Rolls Out Yelp Ads Integration

Matchcraft announced today that it will integrate Yelp ads into its adVantage digital marketing platform. This adds another source of traffic for clients using adVantage