Yelp Demonstrates Investment in Platform Trust & Safety
In an ongoing effort to provide more transparency on how its local search and reviews engine works, Yelp today released its annual Trust & Safety
In an ongoing effort to provide more transparency on how its local search and reviews engine works, Yelp today released its annual Trust & Safety
One of the most powerful underlying factors for Yelp’s ongoing success is trust. This drives the reviews leader’s status as a place to get reliable local business information. All of this resurfaced today when Yelp announced a new feature that will list the suspicious or misleading reviews activity it uncovers.
Yelp reports in its New Business Openings Report that the first half of 2023 saw a record number of SMBs open in the U.S. – a strong health indicator for the U.S. economy.
Amidst a wave of excitement around the generative and conversational AI, the tech and media words continue to reach around and speculate it applies to their products. Now the latest area of applicability has emerged: reviews.
Among Yelp’s strong Q2 earnings results, one thing jumped out at us: the growing share of revenue that’s attributed to self-serve advertising. That figure – which includes both SMBs and multi-location businesses – now stands at 51 percent.
The iconic local directory Yelp has released its Q2 2023 financial results showing a 13% net revenue increase to $337 million vs Q2 2022. The
Yelp and Entrepreneur Magazine today published the first-ever list of America’s top-ranked mom & pop shops. The result is a list of 150 businesses across 10 categories.
Yelp, one of the more evocative proper nouns in local search, has released Q1 2023 earnings showing a sixth consecutive quarter with record-setting net revenue.
You can now add Yelp to the growing list of companies integrating AI to boost its user experience. And like much of the AI advancement and excitement over the past few months, this involves conversational AI and large language models.
Does presence on Yelp help or hurt SMBs’ customer acquisition and operational success? A new study from the National Bureau of Economic Research found that establishing a Yelp presence leads to revenue boosts of 5 percent on average.
One of the common talking points when it comes to the pandemic’s impact on US culture is how remote work “new normals” empowered individuals to
In an ongoing effort to provide more transparency on how its local search and reviews engine works, Yelp has released its latest Trust & Safety report. It details how the company uses machine learning and human moderation to quell deceptive content
Episode 8 of Localogy’s “This Week in Local” podcast tackles two data-focused, post-pandemic issues on the minds of Localogy analysts Mike Boland and Charles Laughlin, who co-host
Amidst a suffering economy, tripledemic, and other world volatility, Yelp brings us some good news. The firm reports in its 2022 New Business Openings Report that the past year saw a record number of SMBs open in the U.S..
Yelp today launched a new feature that broadens its role in helping consumers execute home services projects. Known as ‘Projects,’ it helps homeowners not only find local service professionals but manage project lifecycles.
In a fresh batch of survey data released today, Yelp poses the ultimate question: What makes reviews trustworthy? This is an ongoing area of optimization for Yelp, as it’s foundational to its core reviews product. We dive into the results.
Yelp announced today that it’s coming to an inbox near you. This comes about through a partnership with MailChimp that brings Yelp Fusion into the email marketing mix. We examine the drivers and dynamics for SMB marketing.
In honor of the upcoming Veteran’s Day, Yelp announced a series of moves to support veteran-owned businesses. These include a way for businesses to self-identify as veterans, a new fund , and a resource hub for these proprietors.
In the local media and commerce sectors, we continue to see rapid product evolution. But we’re also tracking another evolution: SMBs themselves. How are they advancing? We discuss with Yelp SVP Chad Richard.
Yelp came out with a strong Q2 report yesterday, with earnings per share (eps) of $0.11, beating the consensus estimate of $0.01. That was a