Factors & Fundamentals: Franchise Marketing in 2025
AI

Factors & Fundamentals: Franchise Marketing in 2025

Franchise marketing continues to be a double-edged sword. It presents challenges that exceed standard challenges of local marketing & commerce. But when done right, franchise brands have a natural advantage in local markets. This was the topic of a panel at last week’s Street Fight Live event.

AI

Are We in AI’s Growing-Pains Stage?

Taco Bell experienced some growing pains and oscillations in its AI deployment. This involved a chatbot-style AI agent to take orders drive throughs of 500 trial Taco Bell locations. The results were predictably uneven, embarrassing, and even comical at times.

A Teachable Moment: Extracting Lessons from Cracker Barrel
Cracker Barrel

A Teachable Moment: Extracting Lessons from Cracker Barrel

As the dust – and public outcry – settle from the Cracker Barrel debacle, it’s time to marinate on its dynamics and learnings. Marketing thought leaders throughout the land are doing just that, including our go-to guru – SOCi CMO, Monica Ho. So naturally, we reached out to Monica to get her take.

Tiger Pistol's Latest Playbook Tackles Franchise Field Support Localogy
MULO

Tiger Pistol’s Latest Playbook Tackles Franchise Field Support

Tiger Pistol is back at it. After a string of marketing playbooks it released last year, it kicks off 2025 with the next in the series: optimizing field support for multi-location businesses. This follows playbooks on subjects ranging from multi-location campaign management to QSR loyalty programs. 

Tiger Pistol's Latest Playbook Tackles Multi-Location Campaign Management Localogy
MULO

Tiger Pistol’s Latest Playbook Tackles Multi-Location Campaign Management

Tiger Pistol is on a roll. Just one week after launching its playbook on overcoming inflation, today it releases one on campaign management. Specificially, it guides brands to manage cohesive marketing efforts across several channels and geographies, and keep everything rowing in the same direction. 

Tiger Pistol Offers a Playbook for Overcoming Inflation Localogy
MULO

Tiger Pistol Offers a Playbook for Overcoming Inflation

Tiger Pistol today addressed the world of multi-location brands with a new playbook on overcoming inflation. Entitled Overcoming Inflation: A Playbook for Maximizing Franchise Profitability Through Local Advertising, it’s meant to navigate MULO operators through the current macroeconomic headwinds.

Yelp Emphasizes MULO Brands in its Summer Ad Release Localogy
MULO

Yelp Emphasizes MULO Brands in its Summer Ad Release

Yelp is often known as a company that works with small businesses in their local presence and promotion. But local businesses also include multi-location (MULO) brands. As part of its annual summer feature release, Yelp is specifically accommodating this segment of the local ecosystem.