Subscription-based product models have been all the rage in recent history – everything from newsletters to SaaS. Can this translate to local restaurants in the form of subscription-based loyalty programs? We examine.
Retail brands had a challenge on their hands maintaining customer loyalty during the pandemic. With rising prices and supply chain disruptions frustrating consumers, conditions were
Supply chain concerns were top of mind for everyone during the 2021 holiday shopping season. A new Q4 2021 retail foot traffic report from InMarket
Each year, the small business SaaS company vcita surveys small businesses to check in on what keeps them up at night. And on how much
Canva continues to forge a path to democratize design. The web-based tool is meant to appeal to individuals, graphic designers and SMBs with a no-code approach. Now it has advanced that mission with $200 million in funding.
So Arizona-based Nextiva sits in a unique spot in the “conversational commerce” space. Launched as a VOIP company in 2006., Nextiva now combines communications, CRM,
There is a big question hanging over the dining industry. How important will online ordering and delivery be in a post-pandemic world? The consensus answer
In June we wrote about Venn, an Israeli-American company founded in 2107 that has raised $100 million to date to built out a concept it
One trend we’ve been tracking is what we call the “great eCommerce rollup.” This reflects the emerging business model to buy up third-party Amazon marketplace sellers — otherwise know as FBA’s (or fulfilled by Amazon). We examine the latest.
The love-hate (mostly hate) relationship between restaurants and delivery aggregators isn’t showing much sign of abating. Even though in many municipalities, Covid-era caps on commissions
Sales enablement player SalesLoft announced a significant milestone since it was founded a decade ago. The company says it reached the $100 million annual recurring
This is one of those ideas where the timing just feels perfect. Imagine pulling up to a fast-food drive-thru late one evening. In a tone
Wix announced on its Q2 earnings call today that it will become the website builder for Vistaprint. At first glance, it appears to be the
One emerging subsector of the broader SMB SaaS world that Localogy tracks is the creator economy. Not necessarily a new segment, these are the Etsy artists and cooking show upstarts of the world.
New data from eMarketer confirms what proponents of the buy now, pay later financing model have been telling us for years. U.S. adoption of the
The other day I was searching for some data on how many more businesses were being launched during Covid vs. pre-Covid. The numbers are way
Some restaurant brands get the whole customer experience thing better than others. Chatmeter, a customer experience platform for multi-location brands, has just released a report,
On and off, we’ve been covering the phenomenon of ghost kitchens. (AKA cloud kitchens). It’s a phenomenon that predates the pandemic. Uber-bro Travis Kalanick launched
A new segment of consumers has emerged out of the pandemic, the DIY (Do It Yourself) consumer. They cross generational and demographic divides and the
Recovery is in the air. We can all feel it just walking down the street or entering the grocery store. But beyond anecdotal evidence, how are local economies recovering? We round up the latest evidence.
