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Pinterest
eCommerce

Pinterest is Intent on Making Everything Shoppable

Pinterest has always been advantaged by context and user intent. By cultivating shopping and product discovery, it set itself up to monetize in natural ways. And it has slowly leaned into that over the past few years. We examine its latest moves.

artificial intelligence

Yext Launches GPT-3 Based Conversational AI

Taking inspiration from Chat GPT, Yext has launched an AI-powered chatbot. Known as Yext Chat, it lets enterprises integrate a chat function on their web properties for a variety of customer service use cases. 

Google AI
Pro Features

Google Reminds Us It’s Primed for AI

In all the excitement around generative and conversational AI, the online punching bag seems to be Google. But the company may actually be best positioned for any AI, given the knowledge graph it’s been building for almost 25 years. We examine the evidence.

Snapchat+
Pro Features

Snap Validates a User-Pay Model

In Snap’s Q4 results, one nugget buried in the earnings call caught our attention: the continued ramping growth of Snapchat+.  It has reached two million users, up from one million in August and zero in June. We unpack strategic takeaways.

Pro Features

Yelp Exposes Investment in Platform Trust & Safety

In an ongoing effort to provide more transparency on how its local search and reviews engine works, Yelp has released its latest Trust & Safety report. It details how the company uses machine learning and human moderation to quell deceptive content

Pro Features

Will Drive-Up-Only Grocery Stores Be a Thing?

The latest trend in logistics and yield optimization in retail has emerged: Drive-up-only grocery stores. This takes the curbside pickup option that inflected during the pandemic, and makes it the only option. We examine the latest attempt at this model.

Pro Features

Zillow Takes a Page From Calendly

Calendly is a much-loved scheduling tool that streamlines the art of booking calls or meetings. It seems that Zillow is a fan of the functionality too because it has integrated a Calendly-like function to streamline rental tour bookings. We take a look.

Yelp Reports All-Time High in New Business Openings
Pro Features

Yelp: 2022 Set Record for Business Openings

Amidst a suffering economy, tripledemic, and other world volatility, Yelp brings us some good news. The firm reports in its 2022 New Business Openings Report that the past year saw a record number of SMBs open in the U.S..

google
Pro Features

The U.S. Government Sues Google for Antitrust Behavior

Today the U.S. Department of Justice fired a shot at Google with a new suit that alleges antitrust behavior. It claims that Google’s suite of online advertising tools prevents competitors from entering the online ad market and blocks publishers from monetizing content.

retail as a service microsoft
Microsoft

Microsoft’s Retail-as-a-Service Ratchets Up

Joining Microsoft’s ongoing Retail-as-a-Service efforts, the latest from Redmond is a new partnership with retail tech startup AFI to create and support smart stores. Known as Smart Store Analytics, it provides retailers with shopper and operational analytics.

Pro Features

Amazon’s ‘Buy With Prime’ Launches This Month

eCommerce merchants have something new to think about: the option to incorporate Amazon’s “Buy with Prime.” The company announced that this program, already available to third-party merchants on Amazon, will be available in to non-Amazon merchants this month. 

creator economy
Pro Features

TikTok Adds Fuel to the Creator Economy Fire

The creator economy continues to gain momentum. Partly Covid-accelerated, professionals of all kinds are reinventing their careers as socially-fueled creators and developers. How is this subset being cultivated? TikTok is the latest player to cater to creators.

Pro Features

AR’s Next Launch Pad: Apple Stores

One promising AR use case is retail. The idea is that you can get in-aisle product information through AR overlays. It can create more informed and empowered shoppers. Apple is the latest to jump in.

Pro Features

Apple Maps Can Help You Find a Parking Spot

Apple is the latest mapping player to raise the stakes with this week’s addition of parking info. With the help of SpotHero, Apple Maps will now display real-time availability for 8,000+ parking spots in North America.