To put a finger on the pulse of this key category of the local economy, Yelp today released its State of the Restaurant Industry report. We dive into the findings and pull out the best parts.
A new study found that among those familiar with the metaverse, 38% are open to integrating restaurants into that experience. As expected, younger consumers –
I was recently moderating a talk in Cape Town by Thabang Sebata, Uber Eats head of strategy for Sub-Saharan Africa. As the session Q&A was
We had an interesting conversation this week with Ching Ho, a New Jersey-based restaurant entrepreneur who says business model innovation is critical for independent restaurants
Cash is king for scaling startups. This is extra true in a competitive space like SMB POS where well-capitalized players like Block, Toast, and Lightspeed
Subscription-based product models have been all the rage in recent history – everything from newsletters to SaaS. Can this translate to local restaurants in the form of subscription-based loyalty programs? We examine.
Shake Shack is getting in on the crypto game. It’s doing so by offering cashback rewards in the form of Bitcoin for those paying with
This may be as good a sign as any that the pandemic is waning. One of the world’s leading startup investors has put big money
Tech startup activity in Africa has blossomed in recent years. So much so that the continent — with its young and tech savvy population —
Let’s face it. For all the happy talk about silver linings, the pandemic has been a nightmare for most of us. But there is no
Things are complicated in the restaurant business these days. There isn’t a restaurant owner out there who would trade right now for last spring. Back
Yelp took a big step towards restaurant operational management today with the launch of Yelp Guest Manager. This extends Yelp’s role from SMB marketing to operational support — a natural expansion that’s been ongoing at Yelp. We examine
This is one of those ideas where the timing just feels perfect. Imagine pulling up to a fast-food drive-thru late one evening. In a tone
Some restaurant brands get the whole customer experience thing better than others. Chatmeter, a customer experience platform for multi-location brands, has just released a report,
Restaurants are one of the most visible reminders of the pandemic’s economic toll. Perhaps more than any other industry, restaurants have been forced to adapt
Restaurant and dining-related software has been in the news lately. Earlier today we reported on Toast’s plans for an IPO this year. The interesting subtext
The restaurant industry has been hit hard by the pandemic – between lockdowns, social distancing, restrictions around indoor dining, and mandated operating hours, many foodservice
We’ve written on and off about cloud kitchens, or some prefer the term ghost kitchens, here at the Insider. These are kitchens designed purely for
Mealco just raised $7 million in seed funding to streamline the process of starting a restaurant. Instead of establishing a location, staff, supply chain and other headaches, it does all of that as a platform. Call it restaurant-as-a-service.
Churchill once said, “Don’t let a crisis go to waste.” It’s a phrase that’s been dusted off in 2020. And the Canadian POS player Lightspeed
