AI

Sendbird Seeks the Sweet Spot for AI Customer Service

Ai-centric enterprise communications company Sendbird this week added to its arsenal with a voice-automation tool. Known as Senbird Voice AI, it’s meant to handle inbound customer service and offload the manual rigor that goes into it. It boasts features like response speed and natural voice interaction. 

Sendbird Elevates and Amplifies with Amazon AWS
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Sendbird Elevates and Amplifies with AWS

Agentic AI platform Sendbird this week announced a collaboration with AWS that should accelerate its exposure and adoption. This happens on a few levels, including helping AWS expand its agentic AI capabilities and positioning as a launch partner for AWS Marketplace’s AI Agents and Tools category. 

Sendbird Hopes to Resolve AI's Trust Issues
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Sendbird Hopes to Resolve AI’s Trust Issues

AI communications platform Sendbird today took a step towards resolving AI’s early-stage trust issues. Its new Trust OS is an accountability system that makes AI agents more trustworthy. It does this through 14 features and functions that breed accountability, oversight, and responsible agent behavior.