Lowes Leads in Chatmeter's Retail Reputation Report Localogy
Chatmeter

Lowes Leads Chatmeter’s Retail Reputation Report

Chatmeter has released its Retail Reputation report, which scores retailers using its first-party data. Among the findings, Lowe’s took the top spot, along with standouts like Home Depot and Costco. One success factor according to Chatmeter is cross-location consistency in employee training.

Chatmeter

Which QSRs Have the Best Reputation?

What are the most loved fast food restaurants (a.k.a. quick-service restaurants) in the U.S.? According to Chatmeter, Chick-fil-A takes the top prize, followed by Carl’s Jr./Hardees, and Arby’s. The firm released its 2024 QSR Reputation Ranking report this week, tracking the largest QSRs in the U.S..

Chatmeter Embracing AI-based Risk Monitoring Localogy
AI

Chatmeter Elevates Customer Surveys

Chatmeter announced today that it’s releasing version 2.0 of its Surveys product. One of the features nested within its Pulse AI: Signals platform, Surveys lets multilocation businesses gather customer insights.