Author Archive

Chatmeter Embracing AI-based Risk Monitoring

Chatmeter helps multi-location brands stay on top of things like responding consistently to reviews. Now it is showing how this industry is advancing in the

Birdeye Leverages GenAI to Make Mulo Social Easier

Birdeye, the reputation management and customer experience platform, has rolled out a social media solution, Birdeye Social,  that deploys generative AI to help multi-location businesses

Is Klarna Proving That Bots Are the Best?

Klarna the buy now pay later platform is famous for many things. It sells a lot of shoes (for merchant partners) to mostly young consumers.

Will the Funding Winter Thaw Anytime Soon?

Coming into 2024, there were reasons to believe that the so-called “VC Winter” would warm up, At least a little. During this “winter”, investors kept

E56 Examines Vision Pro and Happy Feet

In E56 of Localogy’s This Week in Local podcast features Mike sharing his insights on the rollout of Apple Vision Pro while Charles looks at

This Week In Local E55 Explores Small Margins and Big IPOs

E55 Explores Small Margins and Big IPOs

E55 of Localogy’s This Week in Local podcast features Localogy senior analysts Mike Boland and Charles Laughlin looking at business trends impacting Localogy’s ecosystem, from

Soci, Smarsh Team Up to Make Compliance Easier

Soci, Smarsh Team Up to Make Compliance Easier

“Compliance” is one of those words that conjures up few inviting images. Actually, it conjures up none. Unless lawyers, paperwork, and unsympathetic regulators give you