Hootsuite
Hootsuite Lays Out 2020’s Five Key Social Trends
We came across a pretty comprehensive piece of research pushed out by Hootsuite, the Canadian social media management platform. According to Pitchbook, the company has
localized social marketing
SOCi Study Examines Why Brands Struggle with Localized Marketing
Brands understand the benefits of localized marketing. After all, it seems pretty obvious that communicating with consumers at a localized level is more engaging than
Research
Latest Thryv Study Shows Improving Small Business Optimism
This week Thryv and the SBDC released results from its two latest waves of an ongoing study of U.S. small business sentiment amid the COVID
reputation management
Online Reviews Almost as Trusted as Personal Recommendations
A new report that mined GMB profile data from 64,000 businesses across four countries (US, UK, France, and Germany) is adding to the growing conversation
Cloud
Add Your Voice to Our SaaS Engagement Survey
Anyone who builds or sells SaaS products for small businesses knows that it’s all for naught if your customers are not engaged with your products
Above the Cloud
New Podcast: “Websites Aren’t Dead” featuring Mono Solutions’ Jillian and Matt
Our first podcast of 2019 features a conversation with Jillian Als and Matt Matergia, two of the key players at Mono Solutions, about the constantly
CRM
Survey: 31% of SMBs Still Using ‘Paper’ to Manage Customer Info
This week Salesforce is holding its massive developer and partner conference Dreamforce in San Francisco. In conjunction with the event, the company has released a survey (reg. required)