Thryv Turning a Corner on SMB SaaS Adoption

Thryv Turning a Corner on SaaS Adoption Localogy

Thryv, the erstwhile (and still) directory publisher that is now a leading player in SMB SaaS, announced today that for the full year 2023, it grew SaaS revenue by 21.9 percent to $263.7 million.

Thryv is a legacy directory publisher (which still publishes print books) that has made a successful pivot into SaaS. As of year-end 2023, SaaS revenue accounts for 28.8 percent of total company revenues. 

Revenue Shift

Thryv’s total revenues for the year came in at $917.0 million, which represents a 24 percent year-over-year decrease. This is largely due to the decline in Thryv’s marketing services business, which fell by 33.8 percent to $653.2 million for the full year. The pace of decline eased a bit in Q4, falling by 26 percent to 162.2 million. 

Even though Thryv’s legacy revenue remains highly profitable, it is in steep decline, to no one’s surprise. Investors assign higher multiples to SaaS companies than to legacy media businesses. So Thryv has ample incentive to focus on its SaaS business. It is a better story generally. What company wouldn’t rather talk about its newer, fast-growing SaaS business vs. its declining legacy business? As noted, the more Thryv is seen as a SaaS stock, the better for Thryv’s shareholders.  

Thryv has made this pivot a central theme of its communications to investors and to the public. 

In 2022, Thryv projected it would hit $1 billion in SaaS revenue by 2027. This leaves Thryv with about three years to nearly quadruple its SaaS revenue. 

And today Thryv issued a separate press release with the headline, “Thryv Sees Acceleration in Marketing Services Upgrades to SaaS Platform”.

Thryv Eyes $1 Billion in SaaS Revenue by 2027

In the latter announcement, which offers few specifics, Thryv did disclose that SaaS will account for nearly 40% of revenues by the end of this year. Compare this to the 28.8% it came in at for FY 2023.  

Supporting this projection is that Thryv’s SaaS revenue growth did accelerate through 2023. In Q4 2023, SaaS revenues grew by 25 percent to $74 million. That is higher than the 21.9 percent SaaS growth rate for the full year. 

“Our fast-growing software business, (+25% in the most recent period) will represent over 50% of our revenue within two years,”  Thryv CEO and Chairman Joe Walsh told Localogy Insider.  “After nine years of focused work, we now lead in one the fastest growing sectors in the global economy. The decade of SMB SAAS is truly upon us.”

Share Article...

Follow Us...

Stay ahead of the curve and get the latest on Local straight to your inbox.

By submitting this form, you agree to receive communications from Localogy. You can unsubscribe at any time.

Related Resources

Is Messaging an Underutilized SMB Marketing Channel?

There’s ample talk these days about the importance of marketing across several channels. The idea is that marketing run in-tandem across social, search and messaging can achieve “whole is greater than the sum of its parts” results. But the problem is that few companies, including SMBs, actually do it. 

Where Does AI Stick? The SMB AI Checklist

Where Does AI Stick? The SMB AI Checklist

The last two years of AI’s rise have been scored by a chorus of punditry that goes something like: “AI is here, and it changes everything.” It’s a familiar tune in hype cycles that eventually morphs into “XYZ will change some things.” So jumping ahead, it’s a question of where AI works… and where it doesn’t.

Wix Brings Agentic Commerce to SMBs With Instant Google Bookings for AI Mode, Google Search and Maps

Wix Brings Agentic Commerce to SMBs With Instant Google Bookings

Wix is on a roll. After launching its Harmony vibe coding tool, and a recent integration with Quickbooks, the company’s latest move is to bring instant bookings to Google Search, Maps, and AI Mode. Searchers using those products can transact directly with businesses that run on Wix.

Thryv Turning a Corner on SaaS Adoption Localogy