Local Search

Yext Extends Answers to SMBs via Channel Partners

Yext announced today that its Answers product will now be more accessible by local businesses. The company will accomplish this by extending Answers to select companies in its Channel Partner Program. We examine.

Benchmark Bytes

Benchmark Bytes: What Do SMBs Want from CRM?

Benchmark Bytes is a series that examines Localogy’s original data on SMB tech deployment. Based on its recent Small Business Trends report, each installment drills down on a data excerpt and draws out meaning for Localogy Insider readers.

COVID

New from Yelp: Reviews for Covid Compliance

Depending on where you live, you may have come across that restaurant, tavern, or coffee shop that seems to be challenging the rules around COVID-19

chart_review_people
brandmuscle

Digital Tactics Dominate 2020 Local Marketing

Over the last six years, The State of Local Marketing Report has tracked the steady increase in the prioritization and utilization of digital tactics among

funding watch

Jobber’s $60 Million Infusion Signals Home-Services Expansion

Home services startup Jobber raised $60 million in new funding this week. What does this say about the market opportunity for digital transformation in home services? And how has this shifted in the current environment?

Acquisitions

MailChimp Dives into Messaging, Acquires Chatitive

MailChimp has announced it will acquire messaging startup Chatitive for an undisclosed amount. The company helps businesses communicate with their customers via messaging and will correspondingly help MailChimp diversify its SMB offerings.

Mapping

Snapchat Goes Deeper on Social Mapping

The latest signal for Snap’s social mapping ambitions came this week with the acquisition of location data platform StreetCred. Mostly an “acquihire,” the deal will bring four members StreetCred team to Snap, where they’ll work on strengthening its geo-data backbone.

Benchmark Bytes

Benchmark Bytes: 12% of SMBs Were CRM Converts in 2020

Benchmark Bytes is a series that examines Localogy’s original data on SMB tech deployment. Based on its recent Small Business Trends report, each installment drills down on a data excerpt and draws out meaning for Localogy Insider readers.

Data Scout

Millennials: Stop Sending Me Irrelevant Email

It turns out that millennials aren’t as receptive to email marketing as other age groups. This could be concerning for the email marketing world, given that millennials continue to gain influence and purchasing power as they phase into adulthood.

Apple

Will ‘Showrooming’ Define Retail’s Next Era?

If eCommerce continues to siphon off a large portion of retail spending in a post-Covid world, can physical stores can reposition themselves in that value chain? Can they become brand experience hubs? We examine

Benchmark Bytes

Benchmark Bytes: How Have SMBs Amped Up Their Websites?

Benchmark Bytes is a series that examines Localogy’s original data on SMB tech deployment. Based on its recent Small Business Trends report, each installment drills down on a data excerpt and draws out meaning for Localogy Insider readers.

revive

Can Digital Gifting Help SMBs Resuscitate Cash Flow?

Uptown Network launched a digital gift-giving format for restaurants. It lets them offer gift cards that feature AR-enabled opening experiences. The goal is to infuse the interactivity and personal touch that’s lost in lockdowns.

Benchmark Bytes

Benchmark Bytes: Which SMBs Use Agencies for Website Work?

Benchmark Bytes is a series that examines Localogy’s original data on SMB tech deployment. Based on its recent Small Business Trends report, each installment drills down on a data excerpt and draws out meaning for Localogy Insider readers.

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