Data: 91% of SMBs Use Digital Marketing Tools

While much of the SMB marketing narrative has been around lacking participation in digital marketing, a new Yelp study provides stats to the contrary. According to Yelp’s recent survey of 901 SMBs, 91% use digital marketing tools.

Specifically the study found that 75% use social media platforms and 48% use consumer review platforms. Another 48% use search engine advertising. The study goes on to show that 85% of small businesses believe digital marketing tools have helped their business grow.

According to the study, 79% believe digital marketing allows them to be more “nimble and personal” within their communities. In other words, online tools help SMBs bring a more “personal touch” and allow them to better address the needs and feedback of specific customers.

The Yelp Small Business Pulse Survey polled 901 self-selected Yelp small business members in industries as diverse as food service, retail, health, medicine and home services about their needs in a changing economy. For more on the survey, click here. To download and share the graphic above, click here.

Share Article...

Follow Us...

Stay ahead of the curve and get the latest on Local straight to your inbox.

By submitting this form, you agree to receive communications from Localogy. You can unsubscribe at any time.

Leave a Reply

Related Resources

Federated Data and Model Training Propel the All-in-One Software Movement

The holy grail of SMB SaaS is to be an all-in-one (AIO) provider. Spanning several SMB functions – from marketing to operations – AIO providers can gain ARPU and lower churn. The latter happens as they’re embedded deep into critical operations such as payroll and point-of-sale payments.

InMarket Spotlights Best Practices in Local Marketing

InMarket Spotlights Best Practices in Local Marketing

InMarket recently published a sort of public-service announcement that spotlights best practices in marketing physical brick & mortar locations. And in doing so, it drew out a few common tactics that represent a new playbook in location marketing.