Restaurants SMB SaaS Use and Purchase Trends, December 2020


Restaurants SMB SaaS Use and Purchase Trends December 2020

It’s no secret the restaurant industry has been hard-hit by COVID. According to Localogy’s Modern Commerce Monitor SMB survey, many restaurants are making it work with the help of technology. The way we dine, and order food is changing. From Localogy’s Modern Commerce Monitor survey of US SMBs, this report segments restaurant businesses and their technology adoption behavior. Find out which types of SaaS applications (e.g., CRM scheduling, POS) restaurant SMBs are buying and using. Channel preference and pricing models are also covered. The report examines how restaurant small businesses are operating and when they expect to recover from Covid-19 impact.

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Date: December 2020

Length: 3 Pages

Composition: Charts and analysis (responses and trends from April, June and October 2020)

Charts included:

Break out of quick service, coffee shops/cafés, casual/fine dining:
· Restaurants operational changes
· Number of restaurants that offer take out
· Restaurants revenue changes
· Consumer demands
· Retailers adoption of new technology, software and digital tools
· Expectations of future recovery and time frame