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A UGC Marketing Strategy That Works

User-Generated Content (UGC) is content created by individual people (not brands) and published to an online channel. In today’s landscape, a happy customer that raves

Helping Clients Master Customer Connections

Consumers have high expectations and if your clients fail to meet them, they’ll quickly lose customers. In fact, after one negative interaction with a company,

What is a Customer Experience Strategy?

According to Adobe’s digital trends report, customer experience, or CX,  has been listed as the single most exciting opportunity for businesses in 2020. Why? When