A customer-centric strategy to lead generation
Are you enabling your clients to be more customer-centric? Though most businesses would nod and say ‘yes’ the truth is only 14% of marketers can
David Lehman
February 22, 2021
David Lehman
David is President and COO of Birdeye. He has previously led business units at YEXT, Campaign Monitor and Salesforce.com
What is a Customer Experience Strategy?
According to Adobe’s digital trends report, customer experience, or CX, has been listed as the single most exciting opportunity for businesses in 2020. Why? When
David Lehman
June 4, 2020
What is an Omnichannel Customer Experience and Why Does it Matter?
Today’s customers are digitally savvy and have high expectations when it comes to customer experience. These expectations go beyond just an answer to a phone
David Lehman
May 21, 2020
Why is Customer Experience So Important to Growing SMB Revenue?
Localogy Insider invites experts in a field relevant to our community to share practical advice on how to do the business of local better. In
David Lehman
March 5, 2020