If you’ve traveled in Southeast Asia, you’ve probably come across Grab. I’ve been on a few harrowing and exhilarating rides through Ho Chi Minh City
The leadership team at the data-driven fintech Plaid didn’t like the holding pattern they were stuck in waiting for regulators to approve Visa’s pending $5.3
Verve Group made a significant move this week to strengthen its ad tech platform by acquiring Nexstar’s digital video platform for an undisclosed sum. Verve
When you look at all of the “pandemic stocks”, few had a better 2020 than Zoom. Yesterday, the video conferencing company closed at $349.61. That’s
We write about customer experience a lot here. And we also spend a fair amount of time talking about the modern consumer. So we keep
Last week Twitter acquired the podcasting app Breaker. But Twitter apparently isn’t planning to integrate the Breaker app into its platform. Instead, Twitter will kill
Thryv Holdings, which recently went public via a direct listing, hopes to add 2.3 million Australian small businesses to its total addressable market with its
The user-engagement platform Overtok has struck a deal to include its tools in cloud-based website developer Wix‘s app store. The partnership aims to help businesses
Back in November, I spoke with Matthew Brennan, author of “The Attention Factory.” The book is, thus far at least, the definitive work on TikTok.
Sometimes company founders celebrate a deal over champagne. Or maybe over a fancy dinner. But the respective CEOs of Kenshoo and Signals Analytics had another
We write a lot about customer experience here on Localogy Insider. In particular, we make the point, repeatedly, that the “modern consumer” will simply no
What’s old is new again. If you talk to anyone who grew up during the Great Depression, you’ll find they prefer paying in cash. Debt
Every quarter, TapClicks produces a benchmark report that analyzes the ad data flowing through its platform to spot digital marketing trends across channels. These range
There has been a lot of discussion of how the pandemic is shifting work permanently from a central gathering point (The Office) to a distributed
Last week, my colleague Neal Polachek shared and reflected on a set of 2021 customer experience related predictions from CX guru Shep Hyken. Today we’ll
Yesterday I joined Mono Solutions VP Matt Matergia on a Localogy webinar to address an important question for digital solutions providers. What is the ideal
Google and Facebook are known as the “duopoly” of online advertising. And not for nothing. Last year (in the before times), eMarketer estimated the two
Today privately held Thumbtack announced it has acquired Toronto-based “prop-tech” firm Setter for an undisclosed sum. What does Setter do? It’s a home management tool
While we often talk about software as a service (SaaS) in terms of its strength as a business model, the last word in the acronym
Churchill once said, “Don’t let a crisis go to waste.” It’s a phrase that’s been dusted off in 2020. And the Canadian POS player Lightspeed
