Data: 71% of SMBs Say Marketing is Managed In-House (DIY)

Even with the complexity and fragmentation of audiences as it relates to marketing, a new study finds that most small and medium-sized businesses (SMBs) are managing their marketing efforts in-house. According to an Infusionsoft and LeadPages survey of 1,000 small business owners, 71% are DIY marketers.

47% said they manage their marketing themselves and another 24% said “someone on my team” oversees their marketing. Another 18% said their marketing was a mixture of in-house and contracted efforts.

The study goes on to show that about 62% of these SMBs don’t know whether their marketing works. This is interesting considering most are DIY marketers, suggesting that while many are managing their marketing, understanding the effectiveness of these efforts (ROI) and the analytics surrounding them is still a challenge for these businesses.

The data comes from the “2016 Small Business Marketing Trends Report” by Infusionsoft and LeadPages which featured insights from a survey of more than 1,000 small business owners across the U.S. To access the report, click here. To download and share the graphic above, click here.

At LSA16 we will be exploring a variety of SMB issues in the marketplace including SMB advertiser churn, local media sales, the SMB product suite and we will also moderate a live panel of San Francisco SMBs. To see the full agenda, click here.

Share Article...

Follow Us...

Stay ahead of the curve and get the latest on Local straight to your inbox.

By submitting this form, you agree to receive communications from Localogy. You can unsubscribe at any time.

2 Responses

    1. I was unable to get that definition from the survey source. Make the assumption that these were sub-100 employee businesses (and probably much smaller). If there are some larger respondents there they are going to be relatively few by comparison. No revenues breakdown was provided. Larger spending entities are either going to have a dedicated in-house team or outsource to an agency.

Leave a Reply

Related Resources

SOCi Draws a Straight Line From Online Visibility to Business Expansion

The chain restaurant world is a bit schizophrenic as it navigates various macro factors. Headlines point to Culver’s, Texas Roadhouse, and Nothing Bundt Cakes opening hundreds of new locations while Wendy’s, Papa John’s, and Pizza Hut close hundreds. SOCi has made some sense of what’s going on. 

Amex Ventures Investment in Pie Fuels SMB Intelligent Automation

Amex Ventures Investment in Pie Fuels SMB Intelligent Automation

SMB growth platform Pie today announced that it has secured funding from Amex Ventures. This follows quickly behind the company’s June launch and $19.5 million series A round led by Lightspeed Venture Partners. Other backers in that round included Capital One Ventures and Max Levchin’s SciFi VC.