L25 – Defining AI in SaaS
AI continues to be integrated into SMB SaaS products. But there are a range of approaches to do this in terms of how front & center AI is. Do SMBs want it? Do they expect it or should it be buried in the background to deliver them value and automation without buzzwords? After all, AI […]
L25 – Agentic AI: The Holy Grail for SMBs?
One valuable subsegment of AI’s takeover is its application to SMB-facing marketing tools. That includes agentic AI that lets consumers interface with the business in automated ways. We’re talking AI agents that can help customers do things like schedule appointments. What has vcita learned from rolling out this functionality? Key Takeaways AI has the potential […]