Birdeye Leverages GenAI to Make Mulo Social Easier
Birdeye, the reputation management and customer experience platform, has rolled out a social media solution, Birdeye Social, that deploys generative AI to help multi-location businesses do everything from content generation to reputation monitoring. This new platform appears to expand on the social platform Birdeye announced last January. The difference appears to be the emphasis on […]
Google Will Call Your Airline and Wait on Hold for You
Google recently revealed that it will place calls to businesses on your behalf. Meant as a time-saving tool, it will wait on hold for you, then call you when your spot in line finally reaches a live agent.