Birdeye Social Further Strengthens Platform for Multilocation Businesses
The customer experience platform Birdeye has expanded its capabilities with the launch this week of Birdeye Social, a social media management tool designed for multi-location businesses. Birdeye launched the tool to its full customer base on Monday. This came after a lengthy process of research and testing with a select group of customers, according to the […]
Will Drive-Up-Only Grocery Stores Be a Thing?
The latest trend in logistics and yield optimization in retail has emerged: Drive-up-only grocery stores. This takes the curbside pickup option that inflected during the pandemic, and makes it the only option. We examine the latest attempt at this model.
Foursquare Upgrades Location Data Accuracy
Location data engine Foursquare recently updated its Geosummarizer model to improve the location accuracy of its point of interest data. Foursquare says this will substantially improve customer experience where its data is involved. And it will improve the accuracy of its POI data by as mcuh as 20%, the company said. The Geosummarizer model helps […]