More Local Innovations to Support SMBs
Innovations and quick pivots just keep coming from companies in the Localogy ecosystem to help SMBs getting hammered by the COVID crisis. We’re doing our best to catalog these new products, pricing structures, partnerships, and service models that were either designed for the moment or just happened to be the right solution at the right […]
Facebook Accelerates Path to Direct Commerce
This is the latest in Localogy’s Skate To Where the Puck is Going series. Running semi-weekly, it examines the moves and motivations of tech giants as leading indicators for where markets are moving. Check out the entire series here, and its origin here. For the past decade, Facebook has been on a slow & steady path towards facilitating e-commerce. […]
What is an Omnichannel Customer Experience and Why Does it Matter?
Today’s customers are digitally savvy and have high expectations when it comes to customer experience. These expectations go beyond just an answer to a phone call or a response to an email. Customers expect to be able to reach a business through multiple channels and get reliable answers to their questions in real-time. Being able […]