Daily News: Automation to Combat SMB Churn, Dex Media Launches DexHub, hibu Joins Yahoo Partner Program
Here is today’s roundup of news related to location-based marketing, advertising, media, technology, local commerce and more: Survey: Agencies Using Automation Tech to Combat SMB Churn (December 1, 2015) LSA Insider: “Agencies are increasingly using automation technology to sail past the avoidable issues of client churn.” Dex Media Launches DexHub to Help Small Businesses Succeed […]
Survey: Agencies Using Automation Tech to Combat SMB Churn
As Greg Sterling pointed out on the LSA Insider blog earlier this year, customer churn remains a “persistent and widespread problem” for local search agencies, especially those serving small and medium sized businesses (SMBs). Sterling also shared some data from Google suggesting that about half of this churn among SMBs is simply unavoidable. So how […]