Yext Answers Three UK’s Online CX Challenge

Three UK, a player in Britain’s competitive mobile telecom marketplace, has managed to dramatically improve its online customer service experience via its Yext partnership. Three used Yext answers to improve the results coming from queries via its website search bar. Within a week of integrating Yext Answers, Three saw a 42% drop in customer support … Continue reading Yext Answers Three UK’s Online CX Challenge