Description
Date: February 2020
Length: 27 Pages
Composition: Charts and analysis (responses and trends from January and February 2020)
Charts included:
Technology adoption trends: U.S. current and future adoption rates, areas, churn, satisfaction, types of services used
Online service and tools: Time spent, benefits, use
Purchase trends: How and when SMBs purchase, pricing, freemiums, purchase experience, channels used to purchase, preferred providers and number of providers
Additional tech trends: business owner retirement, cryptocurrency usage, ecommerce, GMB (Google My Business) use and performance, scheduling and appointment tools, types of services used
