Predictions Watch: Shopify’s Five Commerce Trends for 2021

Last week, my colleague Neal Polachek shared and reflected on a set of 2021 customer experience related predictions from CX guru Shep Hyken. Today we’ll take a look at the eCommerce DIY platform Shopify’s Future of Commerce 2021 report. The report shares five key predictions for commerce in 2021. We’ll summarize and offer our take … Continue reading Predictions Watch: Shopify’s Five Commerce Trends for 2021