Tiffany Miller is director of product, SMB agencies at Kenshoo, where she is responsible for driving the Kenshoo product strategy and vision for SMB Agencies. Tiffany also creates and manages global relationships with partner organizations for small business channel growth at Kenshoo and is passionate about developing and executing upon partner strategy to enable rapid business growth.
As Greg Sterling pointed out on the LSA Insider blog earlier this year, customer churn remains a “persistent and widespread problem” for local search agencies,