TWiL Episode 88: Will SMBs Adopt AI Agents?

“The SMB adoption cycle for emerging tech, as we know, is often years and even decades.”

In this episode of This Week in Local, we dive into the latest tech trends from SIGGRAPH 2024, with a special focus on the keynote featuring Meta CEO, Mark Zuckerberg and Nvidia CEO, Jensen Huang.

The keynote highlighted the launch of platforms that enable animated, human-like AI agents designed to revolutionize customer service for small and medium-sized businesses (SMBs). Will it work?

Mike shares his thoughts and doubts on the feasibility of widespread adoption of these technologies by SMBs, touching on the “Silicon Valley effect” and latency in SMB tech adoption. Charlie pokes & probes.

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