With supply chain disruptions at the forefront of retailers’ minds, Pitney Bowes is expanding its suite of SaaS tools designed to help brands gain a deeper understanding of their shipping and receiving operations.

Two new applications — PitneyTrack Inbound and PitneyAnalytics — have been added to Pitney Bowes’ SaaS shipping platform, Shipping 360.

PitneyTrack automates manual parcel receiving and distribution processes for businesses that receive and track packages. The application also offers monitoring capabilities and records incoming deliveries in real time through a mobile-optimized dashboard. The application’s “Quick Receive” feature was specifically designed to address the issue of high volumes of packages arriving at once. Multiple packages can be scanned quickly and verified with a carrier’s manifest, which could reduce time spent scanning and manually recording individual packages as they arrive. PitneyTrack Inbound will integrate with ParcelPointTM Smart Lockers, as well.

The second part of Pitney Bowes’ new launch involves PitneyAnalytics, a SaaS analytics and insights solution that takes complex data and turns it into a complete, simplified view of enterprise-wide shipping and mailing expenses. PitneyAnalytics was developed to help brands optimize spend and resources, while bringing data from Pitney Bowes solutions like PitneyShip, PitneyTrack, and ParcelPoint Smart Lockers in a single dashboard. Organizations will also be able to use PitneyAnalytics to track employees working remotely and in traditional workplaces.

While the new applications will provide organizations with better insights into shipping and package logistics, they’re also expected to help receiving operations drive down costs and deliver greater service experiences.

Pitney Bowes has grown to become one of the most well-known shipping and mailing companies in the world, providing technology, logistics, and financial services to more than 90% of Fortune 500 organizations. The company’s focus on growing its suite of SaaS shipping tools reflects the reality of retail shopping in the U.S. and abroad today. E-commerce sales in the second quarter of 2022 accounted for 14.5% of total sales, totaling more than $252 billion on a not adjusted basis. According to a global e-commerce forecast by Morgan Stanley, the industry still has plenty of room to grow. The e-commerce market is expected to expand from $3.3 trillion today to $5.4 trillion by 2026.

That expansion goes hand-in-hand with growth in the shipping and logistics space. Parcel volumes are expected to increase in the coming years, to keep pace with the e-commerce market more broadly. Pitney Bowes’ latest Parcel Shipping Index predicts U.S. parcel volume will reach 30 to 45 billion by 2027. The company expects its SaaS shipping platform, Shipping 360, to play a critical role as organizations attempt to scale during peak seasons and other times of rapid growth.

“The new world of work requires businesses to be smart, flexible, and driven by real-time data if they are to compete,” explained Shemin Nurmohamed, senior vice president of sending technology solutions at Pitney Bowes, in a press release. “SaaS has been a catalyst in making this happen. Our powerful SaaS Shipping 360 platform and its new intuitive applications help businesses solve day-to-day operational challenges and transform their office shipping into a streamlined, integrated, secure digital process.”