Study: 35% of Voice Assistant Users Have Made a Purchase Using Their Device

For marketers, adopting optimization tactics for voice search is still low on the priority list. One study said 62% of marketers said they were “not likely” to make voice search part of the marketing strategy. However, new data suggests voice tech is increasingly being used to make purchases and marketers need to get ready for this shift in behavior.

According to a recent report, of the 51% of consumers that said they use voice assistants, at least 35% have made a purchase using a voice assistant. More specifically, 35% bought a product, 34% ordered a meal, 28% made a payment/sent money and 28% booked a taxi/Uber. This indicates that consumers are using voice assistants to purchase more than just consumer packaged goods (CPG).

Currently, one in six Americans owns a smart speaker and adoption of these devices is on the rise. As device adoption grows and consumers become more comfortable with utilizing voice search technology, marketers will need to understand how to improve discoverability via voice assistants and other voice-enabled devices.

This data comes from a Capgemini report, “Conversational Commerce: Why Consumers Are Embracing Voice Assistants in Their Lives” which surveyed over 5,000 consumers in the US, the UK, France and Germany. To access the graphic above, click here.

Share Article...

Follow Us...

Stay ahead of the curve and get the latest on Local straight to your inbox.

By submitting this form, you agree to receive communications from Localogy. You can unsubscribe at any time.

Leave a Reply

Related Resources

Snap Map Reaches 400 Million Users

Snap Map Reaches 400 Million Users

As the social mapping wars heat up, Snap has announced a milestone in its competitive play, Snap Map. The feature has surpassed 400 million monthly active users, which is a decent portion of Snap’s overall user base of 900 million monthly actives. This also makes it the most engaged social map.

Tiger Pistol's Latest Marketing Playbook Tackles Home Services Localogy

Tiger Pistol’s Latest Marketing Playbook Tackles Home Services

Less than a week after it dropped its last marketing playbook, Tiger Pistol is back with the latest in the series, this time focusing on local home services. This notably zeroes in on one vertical, whereas most of its previous marketing playbooks examined horizontal functions such as the art of marketing resellers.