Yelp’s Request-a-Call is Like a DVR for Inbound Leads

Yelp is rolling out a new feature known as Request a Call. As its name suggests, this lets Yelp users request phone calls from businesses to ask questions, scope a job or get a service quote. We examine drivers & dynamics.
The Automotive Future, According to Location Data

Although chip shortage challenges are expected to resolve by 2024, vehicle supply is still an issue today. Meanwhile, customer demand is rising, both for new and used cars. High demand combined with low inventory is driving shifts in consumer behavior, such as more cross-shopping and less brand loyalty as consumers search for their next car. […]