Benchmark Bytes: What Adjacent Services do SMBs Buy from Website Providers?
Benchmark Bytes is a series that examines Localogy’s original data on SMB tech deployment. Based on its recent Small Business Trends report, each installment drills down on a data excerpt and draws out meaning for Localogy Insider readers.
AutoLeap Bringing CX Tech to Auto Repair Shops
We write a lot about customer experience here on Localogy Insider. In particular, we make the point, repeatedly, that the “modern consumer” will simply no longer tolerate old school customer service. You know what we mean. Voice mail over texting. Hand-written receipts over paperless. Cash or checks over mobile payments. Opacity over transparency. And few […]
Learnings from Black Friday 2020 location data trends
Black Friday, traditionally one of the busiest shopping days of the year, provides an opportunity to analyze consumer shopping behaviors and derive insights that can help retailers and marketers plan for the remainder of the holiday season and beyond. This year, with COVID-19 cases on the rise and business restrictions changing by the day across […]