All Signs Point to More SMB eCommerce Integration

Data Scout is Localogy’s series that curates and draws meaning from third-party data. Running semi-weekly, it adds an analytical layer to the industry data that we encounter in daily knowledge building. For Localogy original data, see the separate Modern Commerce Monitor™️ series. The last 90 days have clearly been transformative for local businesses. And unlike […]

Yext Answers Three UK’s Online CX Challenge

Three UK, a player in Britain’s competitive mobile telecom marketplace, has managed to dramatically improve its online customer service experience via its Yext partnership. Three used Yext answers to improve the results coming from queries via its website search bar. Within a week of integrating Yext Answers, Three saw a 42% drop in customer support […]