Is the “Now” Normal the “Next” Normal?

There’s been a ton of conversation and debate about what the “new” or “now” normal will look like. There is no dispute that the impact of COVID-19 on local buying behavior has been significant. Here some data points we think are important to consider around this issue. About 50% of U.S. households have lost jobs/income […]

SMBs Feeling Uncertain Over Succession

Which characteristics will best guide small businesses through the current crisis? And conversely, which ones signal the likelihood of failure? These have become popular questions to speculate on during the pandemic. One thesis is SMBs that have modernized their operations with technology will survive at a higher rate than those that do not. The argument […]