Case Studies Show Impact of CRM Tech Solutions
Last week, Agendize gave us a look into the world of customer relationship management (CRM) technology and answered two main questions: 1. What tools currently exist?; and 2. What impact do they deliver? Broken up into two sections, lead generation and client relations, they started with some stats that explored consumer behavior. From there, the […]
Vendors Beware: SMBs Decreasing Spend on Social Media Management
In a new survey of 350 SMBs, research firm Clutch found that 30% of these business owners plan to decrease social media spending on an outside agency/consultant in 2015. While a small sample size, the study points to a new era in the competency of the SMB, and this decrease is merely a reflection of […]